How do I choose the right replacement part?

To choose the right spare part for your motorcycle from our catalog, open the PLASTIC SEARCH ENGINE https://it.ufoplast.com/en/11-replica-plastics on the site, select the make, exact model, and year of manufacture of your motorcycle, and filter the compatible components available in the catalog.
If you don't find what you're looking for, please contact our Customer Service at: [email protected]
We'll try to help you as soon as possible.

How do I check color availability?

The product page on the website shows all the colors available in the catalog. The replica colors match the manufacturer's original livery for the year indicated.
However, the colors in the images are indicative: shades may vary due to your monitor settings, lighting, and the type of material.
If you have any questions or difficulties, please contact our Customer Service at: [email protected]
We will try to assist you as soon as possible.

Can I find replacement plastic parts for vintage models?

Browse our extensive VINTAGE PLASTICS catalog [https://it.ufoplast.com/en/26-vintage-plastics] of spare parts for vintage motorcycles that have made motocross and enduro history.
Select the make of your vintage motorcycle and discover the available parts.
If the part you're looking for is not available, please send your name and country of residence along with the make, model, year, and spare part you're looking for to our Customer Service team at [email protected]
We'll try to help you as soon as possible.
NB: We'll only respond to requests with all the necessary details.

I'm looking for a replacement for a discontinued product. Can you help me?

Hello! If you've already checked our catalog [https://it.ufoplast.com/en/11-replica-plastics] and the part you're looking for isn't available, please send your name and country of residence along with the make, model, year, and spare part you're looking for to our Customer Service team at: [email protected]
We'll try to help you as soon as possible.
NB: We'll only respond to requests with all the necessary details.

How do I choose the right size?

Each product page contains a link to our Size Guide.
We recommend carefully measuring the indicated body parts to find the perfect size and ensure maximum safety and comfort.
For accurate results, wear light clothing, maintain a relaxed position, and hold the tape measure loosely.
If you have any questions or difficulties, please contact our Customer Service at: [email protected]
We will try to assist you as soon as possible.

Are the protectors approved?

The declaration of conformity of our products to the EN standard is stated in each technical data sheet in our online catalog, which specifies the safety level and the use for which the protectors have been approved.
The approval of the protectors is guaranteed only if the item bears the CE certification label.
For more information, certifications, and Information Notes, please visit: https://it.ufoplast.com/en/content/14-ce-protector

How should I clean and maintain my helmet?

HELMET

Before cleaning the helmet, remove the elements inside, and the visor if present, to sanitize with the utmost care. To reach the most difficult points, help yourself with a small soft brush. Blow into the air intakes to free them of any dirt that may be stuck. 

INTERIORS

Padding pre-treated with antibacterial completely removable and washable, by hand or washing machine, for a thorough sanitation. Hand wash: soak overnight in lukewarm water with a little neutral detergent, then rinse thoroughly. Machine wash: select a ""delicate"" cycle at a maximum temperature of 30 °, using a mild detergent. Drying: do not use the dryer. Don't twist. Press the padding lightly to remove excess water and let it dry naturally. 

EXTERNAL

Gently wipe the shell with a soft cloth moistened with warm water. In case of persistent dirt, moisten and wait at least an hour before proceeding to remove the dirt with a soft cloth, then dry.

How should I clean and maintain my boots?

BOOTS

EXTERNAL

If possible, clean the boots immediately after use, to avoid drying of the dirt, with a soft brush or a cloth moistened with water or for more difficult cases with a sponge wet with water and neutral soap.
Avoid aggressive products such as solvents or hard brushes to avoid damaging the materials.
Wash by hand only, with specific products available on the market or in any case with delicate products.

INTERNAL

Remove any internal parts and sanitize everything with antibacterial products following the specific instructions

DRYING

Dry naturally and away from heat sources.

STORAGE

In the presence of natural leather parts, the frequent use of a specific neutral cream for footwear is recommended.
In case of prolonged inactivity, it is advisable to remove any internal parts and keep everything - thoroughly clean and dry! - in a cool and airy place, possibly inside their original box.
Do not leave the boots exposed to sunlight for prolonged periods.
Avoid proximity to heat sources.
Promptly replace worn or damaged parts with new spare parts available from your dealer or manufacturer.

How should I clean and maintain my gear and protectors?

CLOTHING / PROTECTION

Do not dry clean. Hand wash only in cold water or machine wash on a gentle cycle. Use mild soap. Do not bleach. Do not spin dry. Do not wring. Air dry only. Do not tumble dry. Do not iron.

How long does shipping take?

Orders will be shipped within 3 days of purchase.
Once your package is shipped from our warehouse, you will receive a confirmation email.
Please also check your Spam folder.
Shipping times may vary depending on your area.
For more information, please visit the SHIPPING page [https://it.ufoplast.com/en/content/1-delivery]

If you have any questions or difficulties, please contact our Customer Service team at [email protected], providing your order number.
We will try to assist you as soon as possible.

How much does shipping cost?

Shipping costs vary depending on the country of destination.
For more information, please visit the SHIPPING page [https://it.ufoplast.com/en/content/1-delivery]
If you have any questions or difficulties, please contact our Customer Service team at: [email protected]
We will try to assist you as soon as possible.

How can I track my order?

Track your package: search for the shipment by entering the tracking code associated with your order that you will have received via email.
Make sure the reply is not in your Spam folder, sometimes the tracking email ends up there.
If you don't find anything, please send a message to our Customer Service at: [email protected] with the details of your order.
We will try to help you as soon as possible.